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Credit reports, files & debt notifications
Find KCB guides for mortgage and business credit reports, CSV batch orders, managing files, and preparing undisclosed debt notification orders.
Guides for credit reports, files & debt notifications
6 published guides. Checking for updates…
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Common questions
How do I place a credit report order?
Follow KCB's existing credit-report ordering guide. If you are placing multiple orders through an enabled batch workflow, use the CSV upload guide instead.
Where can I find a product I already ordered?
Use the ordered-products guide to locate an existing order before submitting another request. This helps you choose the right next step for the file.
Can I merge existing credit reports?
KCB has a guide for merging reports. Review that procedure for the files you are working with. If the file combination or applicant information is unclear, ask KCB before changing it.
What if a report is frozen or locked?
Use the borrower freeze-lifting guide to prepare, then follow the reorder guide for an existing frozen or locked report. These are different steps, so both guides are useful.